Tow Truck Operator Program

Canadian Towing Association 

The  Canadian Towing Association is a registered NOT FOR PROFIT Corporation and all income will be used to manage the office and make improvements to the towing industry we have all longed for.

It is time for this industry to organize and take control of our future. It is time to get active in establishing a presence and showing all levels of government in all Provinces we mean business. The important point is that we must collectively have a voice on the main issues we all face. Why do we allow governments and other outside influences to determine our fate without our input?

In setting up the association we are establishing a Canada Wide communication system province by province no matter how big or small. It is important to ensure everyone’s voice will be heard with more action and less bureaucracy. In the next few months, you will be receiving material and surveys that we urge you to read and act upon. Once again, the association is a NOT FOR PROFIT Corporation set up by towing industry professionals for the towing industry and all fees will go to the betterment of the industry. This is your national association and it will belong to you the members.

Tow Truck Operator Program:

Breakdown Service

Tow Truck Operator

Job Description 

The Light Duty Towing Training course has been developed by DriveWise in conjunction with the Canadian Towing Association. The training course consist of both online learning modules and on-the job training. Participants will be required to successfully complete both components of the course in order to receive the certificate of completion.

Light duty tow truck operator job description:

A Light Duty Tow Truck Operator operates a light duty tow truck with the principle task of moving disabled passenger vehicles.  They are required to move disabled vehicles, provide battery boosts, change flat tires and in some cases provide lock out services, as a result of a variety of situations and during different roadway traffic circumstances.  They are generally employed by a towing company, or they may be self-employed. They are often called to perform their duties during emergency circumstances in heavy traffic conditions with the drivers and passengers of the disabled vehicle in distress.  They are often required to conduct recovery operations of vehicles that may be off the road or as a result of a collision.  Often the operator will have to deal with severe traffic and adverse weather conditions. The working conditions and general operations of the work can be hazardous, particularly when working in live traffic.  Keeping the tow truck operations safe is therefore an important aspect of the job.

Course Outline:

Once you register for the program, you will be sent login credentials to complete online self-paced training. The online training reviews the basic knowledge that is required for light duty tow operators. There is a strong emphasis on safety throughout the training, as safety should always be your number one priority. The online training is broken up into 11

20-minute modules.

 

They include:

  1. Definitions and acronyms

  2. Tow Trucks and Tilt-N-Loads

  3. Weight and Balance

  4. Hooks Chains and Cables

  5. Connecting, Loading, and Towing

  6. Personal Safety

  7. Driving, Traffic and Work Zone Management

  8. Vehicle Recovery Service

  9. Lighting

  10. Documentation and Administration

  11. Customer Service

 

There is a short quiz at the end of each quiz. Participants must receive 80% of each to be successful. 

For the On-Job Training (OJT) portion of the curriculum, performance competency is achieved when the participant can repeat the skills of operation safely, without prompting and at will according to the competency statement.

Requirements to take the training:

  • Valid G licence

  • Mentor with at least 5 years experience to verify the training experience of the student

 

To register for the program, please complete the PayPal payment form below

Tow Truck Operator Program Registration:

Student Registration Form